Just Left Just Arrived Photo Gallery Dealer For Crew Resources Community Giving Client Collaboration Employment Live Cameras Marine Group Boat Works 997 G Street Chula Vista, CA 91910-3414 Office (619) 427-6767 Fax (619) 427-0324 Customer Feedback Form * indicates required field * Client/Boat Name:   Your Phone: Your Fax: * Your Email: Please list the names of Marine Group Team Members whom you interacted with: Use the following rating system to enter the number that best fits your opinion on how well Marine Group Boat Works addressed each area of service below Rating:         5=Outstanding         4=Excellent         3=Good         2=Fair         1=Unsatisfactory COMMUNICATION Clear lines of communication. Customer was regularly informed on status of project. Reports and records were written and communicated effectively. 5-Outstanding 4-Excellent 3-Good 2-Fair 1-Unsatisfactory Comments on how we can improve TECHNICAL EXPERTISE Team understanding of customer's needs, offered suggestions, displayed appropriate skills and met technical competence. 5-Outstanding 4-Excellent 3-Good 2-Fair 1-Unsatisfactory Comments on how we can improve TIMELINESS OF PERFORMANCE Met interim mielstones. Met delivery schedules. Project completed in the time allotted. 5-Outstanding 4-Excellent 3-Good 2-Fair 1-Unsatisfactory Comments on how we can improve BUSINESS REACTION Management and subcontractors met customer's expectations; managers were proactive ingetting the project completed. 5-Outstanding 4-Excellent 3-Good 2-Fair 1-Unsatisfactory Comments on how we can improve QUALITY OF SERVICES Services from all departments meet our customer's expectations. 5-Outstanding 4-Excellent 3-Good 2-Fair 1-Unsatisfactory Comments on how we can improve INVOICING/PAYMENT Current and accurate billing. Invoiced in timely manner. Proposals were presented with cost-effective items where applicable. 5-Outstanding 4-Excellent 3-Good 2-Fair 1-Unsatisfactory Comments on how we can improve OTHER (Please describe) Please use this section to include any other areas that you feel this survey did not include, and rate Marine Group Boat Works accordingly. 5-Outstanding 4-Excellent 3-Good 2-Fair 1-Unsatisfactory Comments on how we can improve * Please enter the security code displayed below: Your Inquiry Has Been Sent Thank You For Contacting Marine Group Boat Works home / about us / services / location / press room / contact / customer feedback Marine Group Boat Works 997 G Street - Chula Vista, CA 91910 | Toll Free: (800) 281-5565 Direct: (619) 427-6767 Fax: (619) 427-0324